Delivery Information

We have recently relaunched our website and for the first time in our company’s history we are now able to sell our products online. This is a huge step forward for The Old Mill, but most importantly it’s an excellent opportunity for our valued customers to browse and purchase our products from the comfort of their own homes for the first time.

IMPORTANT: Currently customers are able to purchase from us online if they live in Northamptonshire.

This is so that we can use our reliable, local delivery service to fulfill orders and as a result everybody that purchases from us is able to take advantage of this fantastic service. If you live outside of these areas unfortunately you are unable to purchase from us online as we are unable to deliver to these areas.

Deliveries for online orders are always completely FREE if the order value exceeds £400.
If the order value is less than £400 then delivery will be charged at a flat rate of £25.

The delivery will be fulfilled by our Irthlingborough store. As a result of this delivery will be swift, within 5-10 days of the order being placed in the vast majority of cases. You will be contacted by your local store to discuss a suitable delivery date, so you’ll know exactly when the item is going to arrive. You will be given a date, approximate time and you can also request to be contacted when our delivery drivers are on their way. Items are taken to the room of your choosing as standard. All that we ask is that any potential hazards or issues are highlighted at the point of sale and that all attempts are made to allow our delivery drivers hassle-free entry into your home.

Please note that during busy sale periods delivery may slightly exceed the 5-10 days quoted, however as you will have agreed a delivery time and date you will be aware of this.