These terms and conditions apply to all transactions on The Old Mill Interiors Website and in store. By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you need any clarification on anything within these Terms and Conditions then please contact us at prior to placing an order. Nothing in these conditions affects your statutory rights as a consumer.

Pricing and payment

We are very careful to ensure that all our prices are correct. However, if on a rare occasion we discover an error in the price of goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price, or cancelling it. If we are unable to contact you we will treat the order as cancelled, and will give you a full refund. Payment will be taken in full at checkout and all prices are inclusive of VAT (where applicable) at the current rates.

Retention of Title Clause including all monies owed.

Title to {the Goods} shall remain vested in {the Seller} and shall not pass to {the Buyer} until the purchase price for {the Goods} has been paid in full and received by {the Seller} including all monies owed.
Until title to {the Goods} passes:
{the Seller} shall have authority to retake, sell or otherwise deal with and/or dispose of all or any part of {the Goods};
{the Seller} and its agents and employees shall be entitled at any time and without the need to give notice enter upon any property upon which {the Goods} or any part are stored, or upon which {the Seller} reasonably believes them to be kept;
{the Buyer} shall store or mark {the Goods} in a manner reasonably satisfactory to {the Seller} indicating that title to {the Goods} remains vested in {the Seller}; and
{the Buyer} shall insure {the Goods} to their full replacement value, and arrange for {the Seller} to be noted on the policy of insurance as the loss payee.
Irrespective of whether title to {the Goods} remains vested in {the Seller}, risk in {the Goods} shall pass to {the Buyer} upon delivery.

Marketing permissions

By completing your purchase you are agreeing for us to include you in all future marketing activity because we believe our products and services are of interest to you. We will contact you via your postal and email address provided during the checkout process. You can opt out from receiving all marketing activity at any point by emailing us at , or by writing to:

Marketing Team
Kettle Interiors UK Ltd
t/a The Furniture Warehouse
5 Macadam Road
NN17 4JN

Extended Warranty

We offer the available to purchase an extended HFR 5 Yr Warranty on transactions of £600 and higher to cover your furniture and/or upholstery purchase.


This insurance is arranged by HFR Warranties which is administered by Homeserve Furniture Repairs Ltd & Acasta European Insurance Company Limited, 5/5 Crutchett’s Ramp, Gibraltar, GX11 1AA(Registered No. 96218) Which is authorised and regulated by the Gibraltar Financial Services Commission and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority for the Conduct of UK Business.


In the event of a possible claim under HFR Warranty Plan please visit the dedicated online web portal within 14 days of the incident, alternatively you can contact HFR within 14 days 01384 473017. Please have Your HFR Furniture Protection Plan document to hand. HFR will explain the process and provide information to help your claim.